How do I earn points?
$1 spent on qualifying purchases = 1 point. Members who earn 100 points or more in a month get one $10 My JCPenney Reward. With each purchase at JCPenney, simply provide the email address or phone number linked to your My JCPenney Rewards profile at checkout to ensure earned points are assigned to your profile. With each purchase at jcp.com, simply provide the email address linked to your My JCPenney Rewards profile or your My JCPenney Rewards Card number at checkout to ensure earned points are assigned to your profile. Your My JCPenney Rewards Card number can be found on your online profile at www.jcpenneyrewards.com. Or, use your JCPenney Credit Card or JCPenney MasterCard at JCPenney or jcp.com*. *Purchases with a JCPenney Credit Card or JCPenney Master Card are subject to credit approval. See the Rewards program terms and conditions for details.
How many $10 My JCPenney Rewards can I earn?
Members can earn one $10 My JCPenney Reward each month. Members who use a JCPenney Credit Card or JCPenney MasterCard to make qualifying purchases can earn up to ten $10 My JCPenney Rewards each month. Not a JCPenney Credit Cardmember? See a team member in store to apply or click here to apply online.
When do my points expire?
At the end of each calendar month, point balances are reset to zero for My JCPenney Rewards members.
When will my points show up in My JCPenney Rewards online profile?
It takes approximately one day to process and post points. You should see the points you’ve earned in your online My JCPenney Rewards profile within 24 hours following your qualifying purchase.
What method of payment can I use to earn points?
You automatically earn points by paying with your JCPenney Credit Card or JCPenney MasterCard. You can earn points by paying for qualifying purchases with a credit card, a debit card, cash, a check, a JCPenney gift card or PayPal but it will not be automatic. So you will need to provide your My JCPenney Rewards Card number or the phone number or email address linked to your My JCPenney Rewards profile when you make a qualifying purchase in store or online so that the points are assigned to your profile.
What purchases earn points (qualifying purchases)?
You earn points on merchandise purchases, Sephora inside JCPenney in store and at jcp.com, and salon, optical or portrait services in our stores or jcp.com. Custom decorating purchases and services earn points only if you use a JCPenney Credit Card or JCPenney MasterCard to make your purchase.
What purchases do not earn points (non-qualifying purchases)?
Points are not earned on Sephora purchases that are not made at JCPenney stores or jcp.com JCPenney outlet store purchases, purchases of gift cards and e-gift cards, international purchases, JCPenney online outlet purchases, dollars spent on sales tax, state fees, shipping charges, restocking fees and delivery charges.
How can I check my points balance?
Sign in to jcpenneyrewards.com—the homepage will include a snapshot of your points balance and how close you are to your $10 Reward. Click “My Points History” to view more details.
I didn’t receive points for a recent purchase. How can I get points for it?
If your qualifying purchase does not appear in your online My Points History section after two days from the purchase date, you can contact My JCPenney Rewards Customer Service to confirm your qualifying purchase and request adjustment points. Click here to provide your transaction details and submit your request online—it’s the fastest way we can help you. Or, call 1-888-JCP-RWDS (1-888-527-7937). Please have your receipt available for reference when you call.
JCPenney MasterCard Rewards points can be viewed on your monthly billing statement or visit www.jcpenneymastercard.com for more information.
What happens to my points if I return my purchase?
If you return a qualifying purchase, the points you received for that purchase will be deducted from your My JCPenney Rewards account in the month the return is made.